⚡ For Repair Shops & Technicians

Remote repair,
done right.

AERS Connect gives your shop a professional remote support platform — screen sharing, session management, billing, and a Chrome extension your customers install in one click.

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What's included
Everything your shop needs
Built by AERS — a working mobile repair business in Albany, GA — for real-world repair workflows.
🖥
Screen Share
WebRTC peer-to-peer screen sharing. Customer sees nothing but their session — no account required.
⚡
One-Click Customer Extension
Customers install the Chrome extension, click Connect, and you're in. No downloads, no confusion.
⏱
Live Session Timer
Automatic billing timer tracks minutes. Invoice is generated the moment you end the session.
💳
Square Billing
Send payment request directly from the session. Customer pays before you disconnect.
🔑
License Management
Each shop gets a license key tied to their plan. Revoke, renew, or upgrade from your admin panel.
📋
Session History
Full audit trail — every session, duration, tech assigned, amount billed, and customer notes.
👤
Multi-Tech Support
Pro and Enterprise plans support multiple technicians under one shop license.
🛡
Consent-First Design
Built-in customer consent flow before every session. Compliant with privacy best practices.
Simple pricing
Plans for every shop
Monthly subscriptions. Cancel anytime. All plans include the customer Chrome extension.
Solo Tech
$29/month
Perfect for a single technician doing occasional remote support.
50 remote sessions/month
1 technician account
Screen sharing & chat
Session history (30 days)
Chrome extension for customers
Square billing integration
Get Solo License
MOST POPULAR
Pro Shop
$79/month
Built for active repair shops with a team of technicians.
200 remote sessions/month
Up to 3 technician accounts
Screen sharing, chat & file transfer
Full session history
Chrome extension for customers
Priority support
Admin dashboard access
Get Pro License
Enterprise
$199/month
For multi-location shops or high-volume remote support operations.
Unlimited sessions
Up to 10 technician accounts
All Pro features
White-label branding available
Custom session limits
Dedicated support
API access (coming soon)
Contact for Enterprise
Chrome Extension
Frictionless for customers
No Zoom, no TeamViewer, no confusion. Your customer installs a tiny extension and connects in under 60 seconds.
🧩 Chrome Extension

One click. They're connected.

The AERS Connect customer extension sits in the Chrome toolbar. When a session is booked, you send them a 6-digit session code. They enter it in the extension popup and hit Connect — you see their screen instantly.

1
Customer installs the AERS Connect extension from the Chrome Web Store (one-time)
2
You send a 6-digit session code via text or the customer portal
3
Customer enters the code in the extension popup and clicks Connect
4
Screen share is live — you see their screen in your tech dashboard instantly
● Ready
Session Code
TechAERS — Nathaniel
SessionPending connection
Consent✓ Accepted
Your tech can see your screen only while connected
Ready to get started?
Launch remote support for your shop today.

Email us to get your license key and we'll have you set up within 24 hours.

Email Us to Get Started →